Client Contract - The Natural Equine

My commitment to you, the client

I will always confirm your appointment 72-48 hours prior via text
I will always ensure the best care for your horse(s).
I will always try and be on time. Sometimes clients before you may have a horse issue that requires extra attention. If that happens I will inform you that I am running late and when I am on my way.
I will always be available for any questions you may have and emergency calls.
Your horse and you are always a priority and that will reflect in my care and commitment as your Holistic Practitioner.

To confirm within 12 hours of me texting.
To ensure that I am working in a clean and safe environment.
To speak to me about any concerns you have about my services and/or your horse.
To call/text me if you notice any issues with your horse prior to our appointment.
To have your horse(s) are wiped down/brushed and clean
Provide at least 48 hours notice if you need to cancel (7 days in advance is advised if possible).

Any appointments that are cancelled 24 hours or less will result in a cancellation fee of 50% of the total projected fee.
Payment for this cancellation can be payed via an invoice or Zelle.