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My commitment to you, the client

  • I will always confirm your appointment 72-48 hours prior via text

  • I will always ensure the best care for your horse(s).

  • I will always try and be on time. Sometimes clients before you may have a horse issue that requires extra attention. If that happens I will inform you that I am running late and when I am on my way.

  • I will always be available for any questions you may have and emergency calls. 

  • Your horse and you are always a priority and that will reflect in my care and commitment as your Holistic Practitioner.

Your commitment to me.

  • To confirm within 12 hours of me texting.

  • To ensure that I am working in a clean and safe environment.

  • To speak to me about any concerns you have about my services and/or your horse. 

  • To call/text me if you notice any issues with your horse prior to our appointment.

  • To have your horse(s) are wiped down/brushed and clean

  • Provide at least 48 hours notice if you need to cancel (7 days in advance is advised if possible).

 

Cancellation Policy

  • Any appointments that are cancelled 24 hours or less will result in a cancellation fee of 50% of the total projected fee. 

  •  Payment for this cancellation can be payed via an invoice or Zelle. 

 

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